There are two problems that I am experiencing across my patched systems with Firefox ESR and Thunderbird ESR products.
Weeks back I pushed out FF13-1702 (FireFox ESR 17.0.2) and TB12-1700 (Thunderbird ESR 17.0), but neither have been getting updated since.
Thunderbird ESR: First, there have been NO new patches added to vCenter Protect (looking in Patch View - see attached) for Thunderbird ESR line since 17.0 ESR even though the Mozilla site shows that they are up 17.0.3 ESR. In that time the non-ESR line patches have been added and are now up to 17.0.3 in Protect. I am assuming that VMWare employees who create the patch definitions are failing to make the distinction between the ESR and the non-ESR products, and thus are accidentally ignoring the ESR patches. Please let me know if this is purposeful.
Second, if I manually update an install to Thunderbird ESR 17.0.2, vCenter Protect will then detect and update Thunderbird to the 17.0.3 non-ESR line. This is a real problematic situation that keeps cropping up over and over with ESR products and the vCenter Protect, and it's getting rather tiresome. I am trying really hard to maintain ESR installs, but vCenter Protects keeps pulling my installs over to the main line installs rather randomly. Is there ANY way you guys can shore this up, or just say you will not support ESR.
Firefox ESR: Ever since distributing Firefox ESR 17.0.2 weeks ago with a software ditribution scan and deploy, patches aren't being detected as missing (I am using the default Security Patch Scan). So my Firefox ESR applications aren't getting updated even though newer patches exist in Patch View. Interestingly, the Firefox ESR 17.0.2 application is NOT listed in either the Informational, or Patch Installed sections for any computers that have FF17.0.2 installed (even when it was manually installed). In fact, rerunning my software distribution scan still shows the product as missing, even though it is installed. I have a feeling that the patch scan detection definitions aren't properly working for these recent versions of the FF ESR line.
Please, please, please shore up your detection and patching for Mozilla ESR products, or officially dump support for them. This is getting quite frustrating.