We are running vCenter Protect Standard 8.0.4027.2 and though the options are set to periodically download new definitions weekly (Thursday) at 4:00 p.m. using the default definition download source, the new definitions do not download. I need to manually refresh files to get the new definitions. This has been an on-going issue that I'm just now getting around to inquire about -- it has never worked for us. Does anybody have any ideas as to what I'm missing or may need to do?
I am assuming that when you manually refresh the files you have success. I am not sure what would be causing the Periodic download to not work. If you could follow the directions for logging in this link http://kb.vmware.com/kb/2031065 and then send the logs along with a good description of the problem to email@example.com we can work on the problem solving more thoroughly in that format.