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This is not a common issue, and it may be best to contact support directly for further assistance with this.
Contacted support and found that if you do an upgrade from Shavlik 7.8 to vCenter Protect it doesn't update the SSL cert in the configuration file properly. That solved my issue about not being able to send a check-in request from the console to the agent.
Glad you got it worked out.
I just want to point out that this is not directly something caused by the upgrade, however, it's more noticeable that this issue exists after the upgrade to any version of Protect. More likely there was something environmental that changed previously such as machine name change or service pack upgrade on the system where Protect is installed.