Can you provide a screenshot of your Custom Actions tab?
The basic setup looks good, what version of Protect are you running?
Logs: It would be interesting to see the logs from the target machine. This will tell us if the patch install processes were started.
- On the target machine, navigate to C:\Windows\ProPatches\Logs
- Zip and attach all the logs to this post.
Verify the patches can be installed as the system account: Patches are installed as the Local System Account, this isn't an issue in most cases, but it's something you should verify before continuing.
- Download psexec (http://technet.microsoft.com/en-us/sysinternals/bb897553.aspx)
- Open a command prompt and navigate to the extracted folder. Run psexec.exe to open cmd.exe with -i -s as depicted below:
psexec.exe cmd.exe -s -i
In the new command prompt that opens, navigate to the where the patch installers are located and run this command:
This will effectively launch the installer using the SYSTEM account using the switches for a silent deployment. If it doesn't look like it's installing..
Run the installer with no switches from the CMD running as the System account. What do you see?
The account set in the Machine Group is used to scan the target and copy files to it. All of the patches, including Custom Actions, are processed by the System account on the target machine. The Windows Installer service uses this account and it shouldn't be changed.
It looks like the deployment attempted to process the executables, this is the trace statement:
Started C:\WINDOWS\system32\cmd.exe /U /Q /D /V:ON /C "%PATHTOFIXES%WindowsServer2003-KB3197835-x64-custom-ENU.exe /quiet"
Process handle 00000278 returned '1603'.
Started C:\WINDOWS\system32\cmd.exe /U /Q /D /V:ON /C "%PATHTOFIXES%WindowsServer2003-KB4012598-x64-custom-ENU.exe /quiet"
ChildProcess.cpp:140 Process handle 00000274 returned '1603'.
The attempt returns a Microsoft error 1603, which indicates failure: More on this error.
One of the causes refers directly to the System Account not having permissions, so you should perform the test I outlined.