Scanning "Entire Network" Machine Group Fails with 0 Machines Found

Version 2

    Symptoms

     

    When scanning the "Entire Network" Machine Group, the scan results return 0 machines found.

     

    Cause

     

    This is often caused by the "Computer Browser" service being turned off on the domain controller for domain-joined consoles, or on the console itself for non-domain consoles.

     

    Resolution

     

    Make sure the "Computer Browser" service is not set to "Disabled" on the domain controller if your console is joined to a domain, or the console itself if it is not on a domain.

     

    Affected Product(s)

     

    Ivanti Patch for Windows Servers 9.3.x

    Shavlik Protect 9.2