Console Crashes with Unrecognized Attribute 'threatDataDirectory'

Version 1

    Symptoms

     

    A  crash occurs when after upgrading Ivanti Patch for Windows Servers prompting the error - An unexpected error has occurred and Ivanti Patch for Windows Servers Activation must close to recover.

    Error.PNG

     

    The following error is found in the ST.Protect.managed.user.log:

    Launcher.cs:87|System.InvalidOperationException: Crash from UI thread ---> System.AggregateException: One or more errors occurred. ---> System.Configuration.ConfigurationErrorsException: Unrecognized attribute 'threatDataDirectory'. Note that attribute names are case-sensitive. (C:\Program Files\LANDESK\Shavlik Protect\STEnvironment.config line 2)

    Cause

     

    The STEnvironment.config is either corrupt or contains custom changes that are no longer compatible with the upgraded system

     

    Resolution

     

    1. Uninstall the current version of Shavlik Protect or Ivanti Patch for Windows
    2. Delete the Landesk files under C:\Programdata\ and the install location (C:\Program Files\ by default)
    3. Install Ivanti Patch for Windows Servers

     

    Affected Product(s)

     

    Ivanti Patch for Windows Server 9.3.x