Unable to start Console - At least one of your Credentials can no longer be decrypted

Version 2

    Symptoms

     

    Unable to open console, the following message pops up.

     

    "At least one of your credentials can no longer be decrypted. Please edit or delete every credential with a 'User Name' of 'None' in the Credential Manager."

     

    If you try installing another console to work around the issue, the installation process cannot be completed and will rolls back.

     

    Cause

     

    The following services are disabled or stopped.

     

    • CNG Key Isolation
    • Cryptographic Services

     

    Resolution

     

    Enable/start the above services and open the console again.

     

    Affected Product(s)

     

    Ivanti Patch for Windows Servers 9.x