To help troubleshoot a possible cause of a database connection error when opening the console UI.
When launching your console, you see an error stating "The database connection could not be made."
This issue can be caused by the SQL Server service not being started on the machine running the database
Start the SQL Server service on whichever machine is running your database, then relaunch your console.
Shavlik Protect 9.2
Ivanti Patch for Windows Servers 9.3+