The purpose of this document is to resolve the issue where the Windows 10 machines will fail to scan even though Remote Registry has been enabled previously.
Even after enabling the Remote Registry service on Windows 10 client machines, machines fail to scan with Error 501.
Windows 10 will disable the Remote Registry service by default when the computer is in idle and the service is not being used causing agentless scans to fail.
- On the client machine, open up your registry editor by typing regedit in the start menu and hitting enter.
- Make the following modification in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\RemoteRegistry:
- Name: DisableStop
- Type: REG_DWORD
- Data: 1
Shavlik Protect 9.2
Ivanti Patch for Windows Servers 9.3