Windows 10 Build Upgrade Fails with Error 2147483647

Version 3

    Purpose

     

    To help identify what is blocking the upgrade of Windows 10 when deploying with Shavlik Protect 9.2.x or Ivanti Patch for Windows Servers (PWS) 9.3+

     

    Symptoms

     

    When you attempt to deploy a Windows 10 build upgrade using Protect/PWS, the deployment fails with error 2147483647

     

    Cause

     

    This may indicate something is preventing the mounting of the ISO necessary to execute the upgrade

     

    Resolution

     

    1. In an administrator command prompt, run the command:

    fltmc filters

     

    You should see a list like this:

    This identifies possible filters that could be blocking the ISO from mounting properly (possibly antivirus, encryption software, etc.), and you will need to temporarily disable anything that is interfering to deploy the upgrade through Protect/PWS

     

    2. Try running the installer by hand so that you can receive interactive prompts from the installer to identify what might be causing the issue. The example below shows the installer failing because of certain installed software being out of date, but because our process runs installers silently as the system account How To Test SYSTEM Account Permissions , you would not see the error unless you ran the installer by hand.

     

    McAfee kills installer.PNG

     

     

    Additional Information

     

    See this doc for more info about deploying Windows 10 Build Upgrades with Protect/PWS:

    Windows 10 Build 1511, 1607, 1703, and 1709 Deployment Support in Protect 9.2+

     

    Affected Product(s)

     

    Shavlik Protect 9.2.x

    Ivanti Patch for Windows Servers 9.3+