How to contact Shavlik Support

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    Support Portal

     

    Use the Shavlik Support Portal to:

     

    Community Forums

     

    • Participate in the online forums to get help from peers and Shavlik product support teams.  How to participate.

     

    Phone Support

     

    Americas

    • 1-866-407-5279

     

    Europe, Middle East, Africa

    • UK: +44 (0) 134 444 2222
    • France: 0810 000 919
    • Germany: +49 (0) 69 941757 35

     

    Asia Pacific Region 

    • Australia: 1800105056 (toll free)
    • China: 400-678-2838 (toll-free)
    • Hong Kong: +852 3071-5000 (toll-free)
    • India: 000800-440-1558 (toll-free)
    • Indonesia: 00180-344-0349 (toll-free)
    • Japan: +81 (0)3-6439-4754
    • Malaysia: +60 (0)3 6207 4106
    • Philippines: 1800-1411-0666
    • Singapore: +65 6622 1231
    • South Korea: +82 (0)2-3483-7087
    • Taiwan: 0800-666-953 (toll-free)
    • Thailand: 001800-441-8165 (toll-free)

     

    Observed Holidays

    Our regional support centers will be closed on these days:

    • New Year's Day (observation) Monday, January 2, 2017
    • President's Day Monday, February 20, 2017
    • Memorial Day Monday, May 29, 2017
    • Independence Day Tuesday, July 4, 2017
    • Labor Day Monday, September 4, 2017
    • Thanksgiving Day Thursday, November 23, 2017
    • Day After Friday, November 24, 2017
    • Christmas Day (observation) Monday, December 25, 2017
    • Day After Christmas (observation) Tuesday, December 26, 2017

    • New Year’s Day 2 January (substitute day)
    • Good Friday 14 April
    • Easter Monday 17 April
    • Early May bank holiday 1 May
    • Spring bank holiday 29 May
    • Summer bank holiday 28 August
    • Christmas Day 25 December
    • Boxing Day 26 December

    • New Year's Day – 01/01/2017 to 02/01/2017
    • Chinese New year - 27/01/2017 to 02/02/2017
    • Qing Ming Festival - 02/04/2017 to 04/04/2017
    • Labour Day – 01/05/2017 to 01/05/2017
    • Dragon Boat Festival – 28/05/2017 to 30/05/2017
    • Autumn Festival National holiday - 01/10/2017 to 08/10/2017

    • January, 1 New Year's Day
    • January, 2-4 New Year holidays
    • January, 9 Coming-of-age Day
    • February, 11 National Foundation Day
    • March, 20 Vernal Equinox Day
    • April, 29 Shewa Day
    • May, 3 Constitution Memorial Day
    • May, 4 Greenery Day
    • May, 5 Children's Day
    • July, 17 Marine Day
    • August, 11 Mountain Day
    • September, 18 Respect for the Aged Day
    • September, 23 Autumnal Equinox Day
    • October, 9 Health-Sports Day
    • November, 3 Culture Day
    • November, 23 Labor Thanksgiving Day
    • December, 23 Emperor's Birthday
    • December, 30, 31 Year-end holidays