Protect Console Install or Upgrade fails with: This machine is managed by another console. Remove the Agent to install a Console.

Version 2

    Symptoms

     

    You want to upgrade or install the Shavlik Protect Console but you receive the following error:

     

     

    Cause

     

    A Shavlik Protect Agent, managed by another Protect console, is installed on this Server.

     

    Resolution

     

    Remove Shavlik Protect Agent from Add/Remove programs:

     

     

    Be sure to reinstall the Shavlik Protect Agent again after the upgrade.

     

    Affected Product(s)

     

    Shavlik Protect 9.x