How To: View All Patches, Software Distributions, Security Tools and Service Packs

Version 13

    Purpose

     

    The purpose of this document is to show how to modify search filters for Security Patches, Non-Security Patch, Software Distributions, Security Tools, and Service Packs for View > Patches in Shavlik Protect / Ivanti Patch for Windows Servers (PWS).

     

    Instructions

     

    View All Patches, Software Distributions, or Security Tools:

     

    • If you are looking for newly released Security Patches, Non-Security Patch, Software Distributions, Security Tools, and Service Packs, you will want to ensure you are on the most recent data definitions.  You can do this by going to Help > About in your Protect console and comparing the Windows patch definitions version to the version shown in the lower section of your console home screen or at https://protect7.shavlik.com/.
    • Click Help > Refresh files if your definitions are out of date.

    View Patch Defintion Version.PNG

     

    Current Version Definitions.PNG

     

    • If you are looking for older Security Patches, Non-Security Patch, Software Distributions, Security Tools, and Service Packs, make sure that you have the All Patches Smart Filter selected in the View > Patches window.

     

    Smart Filter.png

     

    • If you are unable to see security tools, software distributions, or a certain category of patches, check the filtering in the Patch type and Vendors and Families panes. Putting a check next to a category will enable that category to be seen in View > Patches.  If everything is checked or everything unchecked, there will be no filtration of that type applied.

     

    Normal Filters.png

     

     

    View All Service Packs:

     

    In order to view Service Packs in View > Patches you will need to check the option Show service packs in View > Patches in Tools > Options > Display and save the settings.

     

    Enable view of service packs.PNG

     

    If you are still unable to see Service Packs, check out the steps listed in the previous section to ensure that you are checking for the newest data and your filtering is set correctly. If you are still unable to see new patches, try closing and re-opening your console.

     

     

    Affected Product(s)

     

    Shavlik Protect 9.2.x

    Ivanti Patch for Windows Servers 9.3.x