Email Notifications Fail After Scan, Deployment or from Scheduled Reports

Version 7

    Problem

     

    Shavlik Protect attempts to send an email notification after a Scan, Deployment or from Scheduled Reports, but the email containing the report is never sent.

     

    This issue is identified through the Protect server's Event Logs:

     

     

    The SMTP server requires a secure connection or the client was not authenticated. The server response was 5.7.1 Client was not authenticated

     

     

    Resolution

     

     

    Affected Product(s)

     

    Protect 9.X