When viewing or refreshing machines under Manage > Scheduler Remote Tasks an error occurs:
Root element is missing The list of jobs currently scheduled on <machine name> is unreadable
You click on the Refresh All button in Manage > Scheduled Remote Tasks and the the following error is returned:
Root element is missing.
The list of jobs currently scheduled on
<machine name> is unreadable.
Protect is attempting to contact the Shavlik scheduler on the remote client on port 5120. Another product, like the Barracuda Agent, has hijacked port 5120 for it's own use.
- Change the port of the 'other' product something other than 5120. (recommended)
- Change the port the used by the Shavlik Scheduler from 5120 to an available port on the target machines. See How to change the default Scheduler Port
- Use the Microsoft Scheduler. You can change over to it be Tools > Options > Scheduler > Scheduling > Microsoft Scheduler.