Patch Deployment Fails When C:\ Is Shared On Target Machines

Version 7

    Purpose

     

    The purpose of this document is to outline a solution to resolve this error.

     

    Symptoms

     

    • Deploying patches to a target machine fails.
    • ST.Protect.managed log shows: System.UnauthorizedAccessException: Access to the path '\\IPAdress\ShareName\Windows\ProPatches\Staged\2015-12-04-T-17-21-00' is denied.

     

    Cause


    There is a defect in Protect 9.2.x causing Protect to attempt to use the share folder instead of C$.  The account used in the scan/deployment doesn't have sufficient permissions on the C:\ share.


    Resolution

     

    This issue is corrected in Protect 9.2 build 5046.

     

    Affected Product(s)

     

    Protect 9.2.4918

    Protect 9.2.4988