Attempting To Set Definition Download Source - "Specific Distribution Server" Is Grayed Out

Version 2

    Symptoms

     

    Within Tools > Operation > Downloads you see that "Specific Distribution Server" is grayed out under Definition download source, and you do have distribution sever(s) configured in this Protect console already.

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    Cause

     

    1) You do not have a Distribution Server configured, or;

    2) Your Distribution Servers are set up with at least one scheduled automatic synchronization tasks.

       (Distribution Servers set up with automatic synchronization cannot be used a definition download source.)

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    Resolution

     

    1) Ensure that you have at least one Distribution Server configured within Tools > Operations > Distribution Servers.

    2) Ensure that the Distribution Server you intend to use as a definition download source is not configured for any Scheduled automatic synchronization under Tools > Operations > Distribution Servers.

     

    Additional Information

     

    Be aware that if you are intending to use a Distribution Server (share) as a definition download source - this share must be getting new data copied into it from a separate console that has an internet connection.

     

    Refer to the following documentation for more information:

    Configuring consoles within an offline environment to obtain definitions & patches from a distribution server share

    Help: Configuring Distribution Servers

     

    Affected Product(s)

     

    Shavlik Protect 9.x