Scan Complete Successfully but Deployment Fails Due to Bad Credentials Set in Machine Properties

Version 12

    Symptoms


    You are able to successfully scan a machine, but deployments fail.

     

    deploymentFailed.PNG

     

    Cause


    Credentials set in the Machine Properties are no longer valid.  If the Machine Properties credentials are no longer valid the deployment will fail.


    Symptom of this will look like the following in the ST.Protect.managed log:

     

    System.ComponentModel.Win32Exception (0x80004005): Access is denied


    Resolution


    Change machine property credentials.

    • Click View > Machines.
    • Right click one of the selected machines and choose Machine Properties.
    • In Machine Properties select 'Assign credential for the selected machines' then choose the desired credential.

     

     

    1-right click machine record.png

     

    2-bad credentials.png

     

    You can also choose to leave the Credential in Machine Properties left blank. This way the deployment will use default credentials or credentials assigned via machine group when performing the deployment.


    Affected Product(s)


    Protect 9.X