Error Downloading Files: the Remote Server Returned an Error: (407) Proxy Authentication Required.

Version 4

    Symptoms

     

    File downloads fail with error:
    Error reason: The remote server returned an error: (407) Proxy Authentication Required.:

            

    Cause

              
    This is typically caused by being behind an internet Proxy.

     

    Resolution


    Add the proxy info to the Proxy Server fields, Protect can read these and utilize them accordingly.

     

    1-Proxy creds explicit.png

     

    If the option Use automatic configuration script is selected, this allows the browser to use proxy settings from a script file to access the internet; Protect does not have the ability to inherit the settings from the script file so it will not be able to get through the proxy.

     

    2-config script.png

     

    To correct this, either define the information within the Proxy Server section, or manually add the proxy information in the Protect config files.
    Proxy issues - manually add proxy settings inside the config files

     

    Affected Product(s)

            

    Shavlik Protect 9.x