Account Management on the Portal - Create New Contacts, Remove Contacts and Invite Your Colleagues

Version 3
    • If you are defined as a superuser for your account, you are able to access the Manage Users option on the menu after logging in to
    • When selecting Manage Users you are presented with the list of contacts for your account that have not previously been marked as inactive. 

    • If the person has never registered for the support portal you will see an Invite link next to their name.  By clicking on this we will send them an invitation to sign up for a login, and this will also give them access to participate in the community.  As you sent the invite to them we will know which company account to associate their username with.
    • If the person that you want to invite to the support portal and community does not show on the list of contacts click the Envelope (invite) button to type in their details.  This will also send them an email inviting them to register.