When Help > Refresh License key is selected in the Protect Console the following error is returned:
- Could not establish trust relationship for the SSL/TLS secure channel with authority 'golicense.vmware.com' or
- Could not establish trust relationship for the SSL/TLS secure channel with authority 'golicense.shavlik.com'
Root Certificate Information on the Protect Console is out of date
Update Root Certificate Information on the Operating System running the Protect Console using the the following document:
Updating Root Certificates Information Correcting Issues Caused by out of Date Root Certificates
Shavlik Protect 9.X