Error 1348: the Validation Information Class Requested Was Invalid

Version 5

    Symptoms

     

    When the Protect Console machine is upgraded from Window 8.0 to 8.1, Console is no longer able to deploy

    The ST.Protect.native.usernamek@MachineName log shows E Deploy.cpp:1958 DeployMachine exception - class STWin32::CWin32Exception at

    NetworkLogon.cpp:32: Error 1348: The validation information class requested was invalid

     

    Cause


    Credentials used in machine group to deploy to target machine contained a local account that was connected to a Microsoft Live account. An upgrade to windows 8.1 affects the Validation information class of local accounts that are connected to a Microsoft Live account
    The local account profile used for Windows 8 was connected to a Microsoft Live Account.

     

    Resolution

     

    Remove the Microsoft Live Account connection from the local user profile or add the Microsoft live account to the credentials and use the Microsoft Account credentials to log in to the target workstation rather than the local user account.

     

    Affected Product(s)

     

    Shavlik Protect 9.x