This document is aim to trouble shoot unable to download the latest definition issue.
You will see some error message like this:
Error: File not downloaded: scriptcatalog.zip
Error reason: The request was aborted: The request was canceled.: http://xml.shavlik.com/data/scriptcatalog.zip
The http://xml.shavlik.com been blocked or not able to visit this page from the Shavlik server.
Add http://xml.shavlik.com to the trusted sites by following below steps:
1. Open IE-> Internet options
2. Click Security-> Click Trusted sites
3. Add http://xml.shavlik.com into the list.
4. Try to open this link see if you are able to download the zip file. http://xml.shavlik.com/data/scriptcatalog.zip
5. If you are still not able to access the above page please check with your network admin to find out why this page can not be accessed.
Other document which is related with definition update:
Shavlik Protect 9.x