Certificate Verification Failed With Error : -2146762748

Version 4

    Symptom


    STAgentUpdater.log

    WinTrustVerifier.cpp:195 Certificate verification failed with error : -2146762748

     

    certificate issue.PNG

     

    Cause

     

    The OS is unable to verify the digital signature. The specific error is -2146762748 which is a Mircosoft error that translates to "The subject is not trusted for the specified action"

     

    Resolution


    1) Update the Root Certificate on the client machine. You can update it manually or run a scan with Security Tools enabled against it. It's going to be MSRC-001 or MSRC-002.

    2) It's possible the System Account (used to run the agent services) is having issues on the machine. You could attempt to run the agent services as a domain account as a test.