A Database Operation Failed.

Version 2

    Symptoms

     

    A database operation failed. Please verify you can connect to the configured database.  Unable to connect to SQL Server (computer\instance).

     

    Cause

     

    The SQL server is not accesable by the Console.

     

    Resolution

     

    Verify the SQL Service is running by going to Services to verfiy the SQL Server (instance name) is running

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    If the service is running and you still cannot connect, then you can use the Database Setup Tool to verify you can connect to the database.

     

    How to locate where your protect database is:

    http://community.shavlik.com/docs/DOC-23185

     

    Navigate to all programs\Shavlik Protect\Database Setup Tool.

     

    Choose the radio buttom 'Use an Existing database (link or upgrade)' and click next.

    Then click the 'Test database connection' If successfull click next and then press next again if the console successfully links to the database

     

     

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    Additional Information

     

    If you cannot connect to the database still then refer to these documents for additional trouble shooting

     

     

    Property Owner is not Available for Database:

    http://community.shavlik.com/docs/DOC-23047

     

    Restore Shavlik Database from backup using SQL Server Management Studion:

    http://community.shavlik.com/docs/DOC-22956