Agent Install Failure - Console Must Own Agent

Version 4

    Symptoms


    When trying to install an Agent on a machine that has a Console installed, the agent fails to register.

     

    RegistrationLog.txt shows:
    Error: Agent installation is only supported on a computer that has a console installed if the agent is owned by that console.

             

    Cause

     

    Protect will only allow an Agent and Console to exist on the same machine, provided the Console is the Owner of that Agent.
    In the event multiple Consoles are in use, an Agent cannot be deployed to a machine with a Console on it that does not own the Agent.

     

    Affected Product(s)

     

    Protect Version: All