Windows Update Readiness Tool - Fix for Problems Installing Microsoft Patches and Service Packs

Version 3

    The System Update Readiness Tool can help fix problems that might prevent Windows updates and service packs from installing. For example, an update might not install if a damaged system file prevents the update from recognizing the version of Windows that's running on your computer.

     

    **Warning. This tool is provided through Microsoft, and not Shavlik. Shavlik has not tested this application in depth and will not provide support for this Tool. This document is for informational purposes only.

     

    Please review this MS article to better understand what this tool does: http://support.microsoft.com/kb/947821

     

     

    If your computer is having problems installing an update or a service pack, download and install the tool, which runs automatically. Then, try installing the update or service pack again.

     

     

    To download and run the System Update Readiness Tool go here:

     

    http://windows.microsoft.com/en-us/windows7/what-is-the-system-update-readiness-tool

     

    • On the Microsoft Download Center webpage, click Download. If you see a message indicating that validation is required, click Continue and follow the instructions on your screen. Then, click Download.

     

    • Do one of the following:
      • To install the program immediately, click Open or Run, and then follow the instructions on your screen.
      • To install the program later, click  Save, and then download the installation file to your computer. When you're ready to install the tool, double-click   the file.


    • In the Windows Update Standalone Installer dialog box, click Yes or OK.
      • ***Note - This will appear like it is installing a application or hotfix, but is actually scanning your machine at this time. Once it is complete, it will state Installation complete.

     

                   Here are some screenshots of the product installing and running.

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    doc2.PNG

     

     

    • In the Installation complete dialog box, click Close.

     

    doc4.PNG

     

    • View the logs from
      • %SYSTEMROOT%\Logs\CBS\CheckSUR.log
      • %SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log

     

    • Try installing the update or service pack you were trying to install previously.

     

     

    *Information from this article was from the following articles

    http://support.microsoft.com/kb/947821

    http://windows.microsoft.com/en-us/windows7/what-is-the-system-update-readiness-tool