Downloading Shavlik Files in Internet Explorer Error: This file couldn't be downloaded

Version 4



    When downloading files from Protect in Internet Explorer, the download returns message: This file couldn't be downloaded.


    view downloads.png




    A security option within Internet Explorer can cause certain files to be prohibited from download.




    • Disable the option 'Do not save encrypted pages to disk' within Internet Explorer.
      • Click Tools> Options> AdvancedTab.
      • Locate the Security Section within Settings
      • Uncheck the 'Do not save encrypted pages to disk' option.


    Note: Altering other manufacturers' software settings is done at customers own risk.

    • Alternative - Clear Browsers Cache/Cookies
    • Alternative - Try different Internet Browser