Protect Console Missing from Machine List in Scheduled Task Manager

Version 8

    Symptoms

     

    The Protect Console does not show in the list of machines under the Scheduled Task Manager.

      This issue is most commonly seen after an upgrade to version 9 build 1182.

    missing console in manager.png

     

    Cause

     

    With the release of Version 9 Patch 1 (Version 9 build 1182), the Protect Console will not be listed in the Scheduled Task Manager.

     

    Resolution


    Run a successful patch scan against the Console using the built-in "My Machine" group. (Any patch scan will work).

     

    console shows.png

     

    The scheduled jobs should then re-appear in the Scheduled Task Manager.

     

    Affected Product(s)


    Shavlik Protect 9.0.1182