Recurring Scheduled Tasks Are Being Deleted

Version 12

    Symptoms

     

    Recurring Scheduled Tasks are being deleted at their specified run time.

     

    The Scheduled Tasks log tab shows a status 1326 when the deleted task was last attempted.

    The ST.Activation.managed.SYSTEM@NT AUTHORITY log shows the following error:"Failed to check access to 'xxx.x.x.x', error: 1326".

    System error code 1326 means "Logon failure: The user name or password is incorrect." This error code may also display as "ERROR_LOGON_FAILURE" or as the value 0x52E.

     

    The Scheduled Tasks log tab shows a status 1331 when the deleted task was last attempted.

    The ST.Activation.managed.SYSTEM@NT AUTHORITY log shows the following error:"Failed to check access to 'xxx.x.x', error: 1331".

    System error code 1331 means "Logon failure: account currently disabled." This error code may also display as "ERROR_ACCOUNT_DISABLED" or as the value 0x533.

     

    Shavlik Protect will delete a recurring task after credentials fail.  A new task will need to be created with proper credentials.

     

    Solution

     

    Verify that Credentials are correct for the target machine in the scan task using the following steps:

    • Verify which user was logged into the console machine when the scan task was created and log in to the console machine as that user.
    • Verify the credential listed as default credential under Manage Credentials
    • Login to the console as the user listed as default credential under Manager Credential in the last login.
      • Make sure that you can access the default administrative share (c$) on the target machine.

     

    For other scanning prerequisites please visit the following link to online help:

    http://www.shavlik.com/onlinehelp/Protect90HTMLHelp/Scanning_prerequisites.htm

     

    Affected Product(s)


    Protect Version: All