Site Help

Version 6

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    Welcome to Community Site Help, this area has been created to give you the advice that you need in order to understand what online resources are available to help you to gain the most benefits from your products.

     

    Contact Support

    If you need urgent product help and have a Shavlik maintenance agreement please visit here to find out how to contact us.

     

    User Community

    The Community site provides you with 24 by 7 access to a wealth of online product advice.

    • Browse our knowledge base and read through past discussions.
    • Discuss your products with a growing group of community participants who can help you to get the most benefit from your LANDesk products.
    • Get notified about important Product information and changes.

    To learn more about using the Community please see this guide.

     

    Support Portal

    From here you can:

    • Modify the details that we hold about you or your company.
    • Request advice or assistance from support.
    • View or update any existing support requests.

    To learn more about the Support Portal please see this guide

     

    shavlik.com/support

    This page holds links to other online resources which we know our customers will find useful. These include:

    • Support contact details.
    • Patch announcements.
    • Product lifecycle policy.

     

    Feedback?

    If you do encounter any problems within any of the sites above or if you have any suggestions for how we can improve your support experience please do let us know via this form. Alternatively, you can start a new discussion in this area.

     

    Thank you for choosing Shavlik,

    Shavlik Support