Script Catalog: Disable Adobe Reader and Acrobat Updater

Version 3

    Author: Shavlik
    Category: Configuration
    Inputs: None
    Minimum ITScripts engine version required: 8.0.0.0
    Modifies the target machine: Yes
    Name: Disable Adobe Reader and Acrobat Updater
    Outputs: None

    Purpose: Disable Adobe Reader and Acrobat Updates

    Script Version: 1.0.1.0

    Target Type: Any

     

    Technical Description:

    This script will disable the auto updater for Adobe Acrobat and Adobe Reader products.  While many vendors have their own update mechanisms IT Administrators need the ability to centrally manage updates in their environments.  This typically leaves auto update notifications popping up on the user's machine and often will cause confusion and sometimes issues within a customer's environment.

     

    The script begins by determining the OS of the target machine using WMI.  Depending on the OS, specifically x64 vs x86 editions, the location of the registry hive for Adobe products varies.  Once the OS is determined the script continues with detection of Reader andor Acrobat on the machine. This is all done by directly accessing the registry path on the target machine.  The script will modify the registry to change the following keys if the product(s) are present:

     

    • "SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader" + InstalledVersion# and update value "bUpdater" to 0
    • "SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat" + InstalledVersion# and update value "bUpdater" to 0

     

    If ARM is present the value in the following key will be removed:

     

    • Value "Adobe ARM" from registry path "MicrosoftWindowsCurrentVersionRun"

     

    Possible OpsMon results include:

    "WMI connection to the target machine failed.  The machine may be offline."

    "Failed to connect to target system"

    "Adobe Reader is not installed"

    "Successfully disabled Adobe Reader updates"

    "Failed to disable Adobe Reader updates"

    "Adobe Reader updates are already disabled"

    "Adobe Acrobat is not installed"

    "Successfully disabled Adobe Acrobat updates"

    "Failed to disable Adobe Acrobat updates"

    "Adobe Acrobat updates are already disabled"